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Reporting Problems with Connecting from Off-Campus

Use this form to describe problems connecting to databases or services from off-campus (EZproxy). If you suspect the proxy server is not operating, please call the Research & Consultation Desk at (610) 519-4273.


Problem Date: [mm/dd/yy]	/ /
Problem Time: [hr./min.]	/
Last:
First:
Email Address:
What Internet Service Provider do you use? (e.g. AOL, Comcast)
Connection type:
What Browser are you using? (e.g. Internet Explorer, Netscape)
Did the Villanova Single Sign On screen appear?
What databases or services could you not access? Type or copy error message.
Please include any comments on the proxy related issue(s).